![]() ![]() pst file you want to repair, if necessary, and click Start. Once you find the tool and launch it, enter the location of the. If you see this error but you can't find this tool, read How to repair your Outlook personal folder file (.pst). I suggested that James run the Inbox Repair Tool as Outlook recommended. Figure B Outlook's error message advised running the Inbox Repair Tool. Launching Outlook on that system generated the error shown in Figure B. It was working on all the other systems the problem was isolated to only one laptop. James shares an organizational email account on Exchange, and Outlook stopped working on one of his laptops. due to that version's forced updating policy. If you're using Windows 10, it's unlikely that you'll be affected. It's worth reminding you to update regularly if automatic update isn't enabled. The biggest problem was timing-Frank hadn't updated in a while, so bringing his system up to date was a lengthy process. ![]() ![]() Doing so fixed the problem for Frank and if you're experiencing the same problem, it should take care of it for you too. This is a known issue and the simplest solution is to install the latest updates, to make sure you are current. ![]()
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